Users' perceptions of the free, virtual-only service experience
| Year of publication: |
2009
|
|---|---|
| Authors: | Yilmazsoy, Baris ; Saad, Mohammed ; Cicmil, Svetlana |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 29.2009, 7, p. 1007
|