Users' perceptions towards the quality of learning resources and services : a case study of AAU libraries
Year of publication: |
2018
|
---|---|
Authors: | Said, Raed ; Kaba, Abdoulaye |
Published in: |
International journal of economics and business research. - Olney, Bucks. : Inderscience, ISSN 1756-9850, ZDB-ID 2481914-1. - Vol. 16.2018, 2, p. 250-262
|
Subject: | performance measure | service quality | quality measure | SERVPERF | libraries | learning resources | universities | academic institutions | United Arab Emirates | Dienstleistungsqualität | Service quality | Bibliothek | Library | Vereinigte Arabische Emirate | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management | Hochschule | Higher education institution |
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