Using a modified grey relation method for improving airline serve quality
James J. H. Liou; Chao-Che Hsu; Wen-Chien Yeh; Rong-Ho Lin
| Year of publication: |
2011
|
|---|---|
| Authors: | Liou, James J. H. ; Hsu, Chao-che ; Yeh, Wen-chien ; Lin, Rong-ho |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 32.2011, 6, p. 1381-1388
|
| Subject: | Fluggesellschaft | Airline | Dienstleistungsqualität | Service quality | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009270632