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Using CLV for modelling churn...
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Using CLV for modelling churn and customer retention
Najmeh Abedzadeh and MohammadAli Nematbakhsh
Year of publication:
2012
Authors:
Abedzadeh, Najmeh
;
Nematbakhsh, MohammadAli
Published in:
International journal of electronic marketing and retailing : IJEMR
. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1741-1025, ZDB-ID 21933686. - Vol. 5.2012, 2, p. 128-146
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Extent:
Ill., graph. Darst.
Type of publication:
Article
Language:
English
Source:
OLC-SSG Economic Sciences
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010076242
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Using CLV for modelling churn and customer retention
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