Using Customer Service to Build Clients’ Trust*
| Year of publication: |
2020
|
|---|---|
| Authors: | Fong, Yuk‐Fai ; Hu, Xiaoxiao ; Liu, Ting ; Meng, Xiaoxuan |
| Published in: |
The Journal of Industrial Economics. - Wiley, ISSN 1467-6451, ZDB-ID 1478279-0. - Vol. 68.2020, 1 (29.04.), p. 136-155
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1111/joie.12219 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012282953