Using enterprise architecture analysis and interview data to estimate service response time
Per Närman; Hannes Holm; Mathias Ekstedt; Nicholas Honeth
| Year of publication: |
2013
|
|---|---|
| Authors: | Närman, Per ; Holm, Hannes ; Ekstedt, Mathias ; Honeth, Nicholas |
| Published in: |
The journal of strategic information systems : incorporating International Information Systems. - Amsterdam [u.a.] : Elsevier, ISSN 0963-8687, ZDB-ID 1099465-8. - Vol. 22.2013, 1, p. 70-85
|
| Subject: | Unternehmensarchitektur | Enterprise architecture | Informationstechnik | Information technology | Befragung | Interview | Dienstleistungsqualität | Service quality | Terminplanung | Time scheduling | Schweden | Sweden |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009735713