Using fuzzy number for measuring quality of service in the hotel industry
| Year of publication: |
2007
|
|---|---|
| Authors: | Benítez, Juan Manuel ; Martín, Juan Carlos ; Román, Concepción |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 8022458. - Vol. 28.2007, 2, p. 544-555
|