Using patient experiences to understand the (missed) digitalisation of the public health service
Jean-Philippe Rivière, Florence Jacob and Aurélie Girard
| Year of publication: |
2024
|
|---|---|
| Authors: | Rivière, Jean-Philippe ; Jacob, Florence ; Girard, Aurélie |
| Subject: | cultural probes | electronic health record | Patient experience | phenomenological research | value co-creation | value co-destruction | E-Health | E-health | Patienten | Patients | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Krankenhaus | Hospital | Digitalisierung | Digitization |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/0267257X.2024.2404869 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015194099