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Evaluating the influence of service quality factors in the digital hospitality industry during the COVID-19 pandemic
Gheibdoust, Hamed, (2023)
Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Iran)
Mashhadiabdol, Maryam, (2014)
The evolution of services marketing, hospitality marketing and building the constituency model for hospitality marketing
Baker, Melissa A., (2016)
Exploring digital capital measures of hospital service websites from the user's perspective
Liu, Chung-chu, (2010)
Developing evaluation standards of e-learning courses by the Analytic Hierarchy Process
Liu, Chung-Chu, (2007)
Using Q methodology to classify users' value types on hospital websites
Liu, Chung-chu, (2013)