Using relational and transactional MCSs to manage the delivery of outsourced public services : evidence from twelve cases in the USA
Year of publication: |
2013
|
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Authors: | Longo, Francesco ; Barbieri, Dario |
Published in: |
Financial accountability & management : in governments, public services and charities. - Oxford : Blackwell, ISSN 0267-4424, ZDB-ID 614414-7. - Vol. 29.2013, 1, p. 50-73
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Subject: | service delivery | management control systems | public sector | transactional and relational approaches | Öffentliche Dienstleistung | Public services | USA | United States | Outsourcing | Öffentlicher Sektor | Public sector |
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