Using Six Sigma, lean, and simulation to improve the phlebotomy process
Year of publication: |
2016
|
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Authors: | Huang, Yunqu ; Klassen, Kenneth J. |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 23.2016, 2, p. 6-21
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Subject: | lean | phlebotomy | process improvement | simulation | Six Sigma | Qualitätsmanagement | Quality management | Lean Management | Lean management | Simulation | Prozessmanagement | Business process management | Lean Production | Lean production |
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