//-->
Interactive mechanisms to improve service innovation among sports clubs : a consumer perspective
Behnam, Mohsen, (2023)
New insights into consumer loyalty of website-services : the quadratic effect of flow
Carlson, Jamie, (2013)
Optimizing the online channel in professional sport to create trusting and loyal consumers : the role of the professional sports team brand and service quality
Carlson, Jamie, (2012)
How positive service experiences contribute to service captivity
Stavros, Constantino, (2021)
Engaging fans through social media: implications for team identification
Meng, Matthew D., (2015)
Exploring the wicked problem of athlete and consumer vulnerability in sport
Westberg, Kate, (2017)