Validation of Eventserv-Short : a brief measure of customer satisfaction with game day services
David S. Martin; Ryan Howell; Christopher Newman; Kelly Martin
| Year of publication: |
2012
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|---|---|
| Authors: | Martin, David S. ; Howell, Ryan ; Newman, Christopher ; Martin, Kelly |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 22.2012, 4, p. 386-398
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| Subject: | Sportveranstaltung | Sport event | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Messung | Measurement | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009581783