Value attenuation and retail out-of-stocks : a service-dominant logic perspective
Year of publication: |
2014
|
---|---|
Authors: | Ehrenthal, Joachim ; Gruen, Thomas W. ; Hofstetter, Joerg S. |
Published in: |
International journal of physical distribution & logistics management : IJPD & LM. - Bingley : Emerald Publishing Limited, ISSN 0960-0035, ZDB-ID 184279-1. - Vol. 44.2014, 1/2, p. 39-57
|
Subject: | Service-dominant logic | On-shelf availability | Value attenuation | Service-Dominant Logic | Einzelhandel | Retail trade | Marketingtheorie | Marketing theory | Betriebliche Wertschöpfung | Value creation | Kundenwert | Customer value | Lagermanagement | Warehouse management |
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