Value-chain-oriented service development by means of a "two-channel service model"
Veselin Panshef and Edgar Dörsam; Tomohiko Sakao; Herbert Birkhofer
| Year of publication: |
2009
|
|---|---|
| Authors: | Panshef, Veselin Vasilef ; Dörsam, Edgar ; Sakao, Tomohiko ; Birkhofer, Herbert |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 11.2009, 1, p. 4-23
|
| Subject: | Betriebliche Wertschöpfung | Value creation | Dienstleistungsmanagement | Service management | Dienstleistungsinnovation | Service innovation | Unternehmensdienstleistung | Business services |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003848959