Value co-creation among hotels and disabled customers : an exploratory study
Susana Navarro; Luisa Andreu; Amparo Cervera
| Year of publication: |
2014
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|---|---|
| Authors: | Navarro, Susana ; Andreu, Luisa ; Cervera, Amparo |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 67.2014, 5, p. 813-818
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| Subject: | Value co-creation | Service-dominant logic | Disabled customers | Hospitality industry | Kundenintegration | Customer integration | Service-Dominant Logic | Hotellerie | Hotel industry | Betriebliche Wertschöpfung | Value creation | Behinderte | Disabled persons | Gastgewerbe | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Dienstleistungsqualität | Service quality | Marketingtheorie | Marketing theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010363297