Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Evans Asante Boadi, Zheng He, Collins Opoku Antwi, Hossin Md Altab, Josephine Bosompem, Robert Ebo Hinson, Victoria Atuobuah Boadi
| Year of publication: |
2022
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|---|---|
| Authors: | Boadi, Evans Asante ; He, Zheng ; Antwi, Collins Opoku ; Altab, Hossin Md ; Bosompem, Josephine ; Hinson, Robert ; Boadi, Victoria Atuobuah |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 66.2022, p. 1-11
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| Subject: | Customer participation in value co-creation | Fear-based silence | Job demands-resources theory | Trust | Workaholism | Vertrauen | Confidence | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | Arbeitsverhalten | Work behaviour | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Service-Dominant Logic | Service-dominant logic | Lieferantenmanagement | Supplier relationship management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2021.102898 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013209637