Value co-creation, dynamic capabilities and customer retention in industrial markets
Year of publication: |
2017
|
---|---|
Authors: | Preikschas, Michael W. ; Cabanelas, Pablo ; Rüdiger, Klaus ; Lampón, Jesús F. |
Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 32.2017, 3, p. 409-420
|
Subject: | Value co-creation | Qualitative research | Business strategy | Customer retention | Dynamic capabilities | Industrial marketing | Dynamische Kompetenzen | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | B-to-B-Marketing | Business-to-business marketing | Lieferantenmanagement | Supplier relationship management | Strategisches Management | Strategic management | Kundenwert | Customer value | Marketingmanagement | Marketing management |
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