Value co-creation in online healthcare communities : the impact of patients' reference frames on cure and care
Sarah Van Oerle, Annouk Lievens, Dominik Mahr
| Year of publication: |
2018
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|---|---|
| Authors: | Van Oerle, Sarah ; Lievens, Annouk ; Mahr, Dominik |
| Published in: |
Psychology & marketing. - New York, NY : Wiley Interscience, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 35.2018, 9, p. 629-639
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| Subject: | healthcare communities | other referencing | self-referencing | value co-creation | Kundenintegration | Customer integration | Gesundheitswesen | Health care system | Betriebliche Wertschöpfung | Value creation | Patienten | Patients | Gesundheitsversorgung | Health care | Social Web | Social web | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/mar.21111 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011970122