Value co-creation or value co-destruction : co-production and its double-sided effect
Li-Wei Wu and Ellen Rouyer and Chung-Yu Wang
| Year of publication: |
2022
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|---|---|
| Authors: | Wu, Li wei ; Rouyer, Ellen ; Wang, Chung-Yu |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 40.2022, 4, p. 842-864
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| Subject: | Co-production | Co-production enjoyment | Co-production intensity | Customer satisfaction | Job stress | Service effort | Value co-creation | Value co-destruction | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Kundenzufriedenheit | Kundenwert | Customer value | Dienstleistungsmanagement | Service management | Beziehungsmarketing | Relationship marketing | Dienstleistungsmarketing | Services marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-10-2021-0459 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013396423