Value co-creation through patient engagement in health care : a micro-level approach and research agenda
Year of publication: |
2015
|
---|---|
Authors: | Hardyman, Wendy ; Daunt, Kate L. ; Kitchener, Martin |
Published in: |
Public management review. - Abingdon : Taylor & Francis, ISSN 1471-9037, ZDB-ID 2046437-X. - Vol. 17.2015, 1, p. 90-107
|
Subject: | Patient engagement | value co-creation | service-dominant logic | micro-level approach | Kundenintegration | Customer integration | Service-Dominant Logic | Service-dominant logic | Betriebliche Wertschöpfung | Value creation | Dienstleistungsqualität | Service quality | Patienten | Patients | Beziehungsmarketing | Relationship marketing | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system |
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