Vibrotactile feedback in m-commerce : stimulating perceived control and perceived ownership to increase anticipated satisfaction
Year of publication: |
2024
|
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Authors: | Li, Jiayuan ; Cowan, Kirsten ; Yazdanparast, Atefeh ; Ansell, Jake |
Published in: |
Psychology & marketing. - New York, NY : Wiley Interscience, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 41.2024, 8, p. 1748-1768
|
Subject: | anticipated satisfaction | haptics | m-commerce | perceived control | perceived ownership | technology-mediated touch | vibrotactile feedback | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Wahrnehmung | Perception | Mobile Business | Mobile business | Arbeitszufriedenheit | Job satisfaction | Eigentümerstruktur | Ownership structure |
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