Virtual assistance in any context : a taxonomy of design elements for domain-specific chatbots
Antje Janssen, Jens Passlick, Davinia Rodríguez Cardona, Michael H. Breitner
| Year of publication: |
2020
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|---|---|
| Authors: | Janssen, Antje ; Passlick, Jens ; Rodríguez Cardona, Davinia ; Breitner, Michael H. |
| Published in: |
Business & information systems engineering. - Atlanta, Georgia : AIS, ISSN 1867-0202, ZDB-ID 2478345-6. - Vol. 62.2020, 3, p. 211-225
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| Subject: | Chatbot taxonomy | Design elements | Domain-specific chatbots | Human computer interaction | Künstliche Intelligenz | Artificial intelligence | USA | United States | Branchenentwicklung | Sector development | Beziehungsmarketing | Relationship marketing | Computerunterstützung | Computerized method |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12599-020-00644-1 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012242550