Virtual teams : projects, protocols and processes

Virtual teams are a relatively new phenomenon and by definition work across time, distance, and organizations through the use of information and communications technology. This book gathers the best of academic research on real work-based virtual teams into one book. It offers a series of chapters featuring practical research, insight and recommendations on how virtual team projects can be better managed, as well as in depth discussion on issues critical to virtual team success, including the place of virtual teams in organizations, leadership, trust and relationship building, best use of technology, and knowledge sharing.