Virtually working : Traditional and emerging institutional frameworks for the contingent workforce

The focus of this paper is on virtual working and the ultramobile – contingent – workforce in a Nordic welfare economy. The institutional frameworks for virtual working are investigated and analysed. Danish legal frameworks and collective bargaining arrangements are shown to provide substantial opportunities for flexibility, which benefits small and medium‐sized enterprises in particular. Since the early 1990s, temp and recruiting agency activity has somewhat widened in scope and scale, in accordance with a general deregulation of this labour market service. Restrictions that still exist in many European countries have been abolished in Denmark, but other forces counteract a rapid development of the agency sector. The Internet is opening up new opportunities for a flexibilisation of work by expanding geographical and organisational limits and lowering search and promotion costs. Finally, the paper also discusses the new “meta” organisations, the aim of which is the social protection of virtual workers in an increasingly competitive, globalised and individualised world.