Volume flexibility in services : the costs and benefits of flexible labor resources
Year of publication: |
2014
|
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Authors: | Kesavan, Saravanan ; Staats, Bradley R. ; Gilland, Wendell |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 60.2014, 8, p. 1884-1906
|
Subject: | labor mix | retail operations | volume flexibility | demand spikes | Arbeitsmarktflexibilität | Labour market flexibility | Flexibilität | Flexibility | Kosten-Nutzen-Analyse | Cost-benefit analysis | Einzelhandel | Retail trade | Flexibles Fertigungssystem | Flexible manufacturing system |
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