Waking up on the right or wrong side of the bed : start-of-workday mood, work events, employee affect, and performance
Nancy P. Rothbard; Steffanie L. Wilk
| Year of publication: |
2011
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|---|---|
| Authors: | Rothbard, Nancy P. ; Wilk, Steffanie L. |
| Published in: |
Academy of Management journal : AMJ. - Valhalla, NY : Academy of Management, ISSN 0001-4273, ZDB-ID 221859-8. - Vol. 54.2011, 5, p. 959-980
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| Subject: | Emotion | Dienstleistungsqualität | Service quality | Arbeitsproduktivität | Labour productivity | Callcenter | Call centre |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Erratum enth. in Bd. 54.2011, 6 (Dez.), S. 1097 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009407907