WeChat mobile-payment-based smart retail customer experience : an integrated framework
| Year of publication: |
2022
|
|---|---|
| Authors: | Sun, Yinglu ; Xue, Wei ; Bandyopadhyay, Subir ; Cheng, Dong |
| Published in: |
Information technology and management. - Dordrecht [u.a.] : Springer Science + Business Media B.V, ISSN 1573-7667, ZDB-ID 2035174-4. - Vol. 23.2022, 2, p. 77-94
|
| Subject: | Customer lifetime value (CLV) | Retail customer experience | Smart retail technologies | Social-technical stimuli | WeChat mobile payment | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Kundenwert | Customer value | Konsumentenverhalten | Consumer behaviour | Elektronisches Zahlungsmittel | Electronic payment |
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