Well-being in the workplace : a guide to resilience for individuals and teams
-
Impact of psychological capital on well-being of management students
Gautam, Vikas, (2019)
-
Plamenova Djourova, Nia, (2020)
-
Gross-Gołacka, Elwira, (2022)
- More ...
-
Measuring customer service effectiveness
Cook, Sarah, (2004)
-
Complaint management excellence : creating customer loyalty through service recovery
Cook, Sarah, (2012)
-
Customer care excellence : how to create an effective customer focus
Cook, Sarah, (2008)
- More ...