Wellness on the go : motivation-based segmentation of wellness hotel customers in North America
Year of publication: |
2024
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Authors: | Chi, Oscar Hengxuan ; Chi, Christina G. ; Deng, Demi ; Price, Makenna Marie |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 119.2024, Art.-No. 103725, p. 1-13
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Subject: | Customer wellness | Market segmentation | Maslow's hierarchy of needs | Motivation | Wellness hotel | Hotellerie | Hotel industry | Marktsegmentierung | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Zielgruppe | Target group |
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