What (de) motivates customers to use AI-powered conversational agents for shopping? : the extended behavioral reasoning perspective
Ihsan Ullah Jan, Seonggoo Ji, Changju Kim
| Year of publication: |
2023
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| Authors: | Jan, Ihsan Ullah ; Ji, Seonggoo ; Kim, Changju |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 75.2023, p. 1-16
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| Subject: | AI-Powered conversational agents | Text-based chatbots | Voice-based chatbots | Technology readiness | Behavioral reasoning theory | Konsumentenverhalten | Consumer behaviour | Künstliche Intelligenz | Artificial intelligence | Verhaltensökonomik | Behavioral economics | Agentenbasierte Modellierung | Agent-based modeling |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103440 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014371690