What drives retailer loyalty? : a meta-analysis of the role of cognitive, affective, and social factors across five decades
Year of publication: |
2022
|
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Authors: | Liu-Thompkins, Yuping ; Khoshghadam, Leila ; Shoushtari, Arjang Attar ; Zal, Saeed |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 98.2022, 1, p. 92-110
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Subject: | affect | cognition | meta-analysis | retailer loyalty | retailing | social interaction | Meta-Analyse | Meta-analysis | Kognition | Cognition | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Emotion | Konsumentenverhalten | Consumer behaviour |
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