What is a cool restaurant? : understanding, measuring, and leveraging coolness for restaurants
Francisco Barbosa Escobar, Florian Kock, A. George Assaf
| Year of publication: |
2025
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|---|---|
| Authors: | Barbosa Escobar, Francisco ; Kock, Florian ; Assaf, A. Georges |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 2001580-X. - Vol. 108.2025, Art.-No. 105116, p. 1-18
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| Subject: | Consumer behavior | Coolness | Food | Restaurants | Scale development | Service failure recovery | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beschwerdemanagement | Complaint management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2024.105116 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015337475