What is it like to be idle versus busy for a service machine?
Magnus Söderlund
| Year of publication: |
2023
|
|---|---|
| Authors: | Söderlund, Magnus |
| Subject: | anthropomorphism | busyness | idleness | perceived service quality | service machines | service robots | virtual agents | Dienstleistungsqualität | Service quality | Dienstleistung | Services | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Dienstleistungssektor | Service industry |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/mar.21806 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014291855