What motivates professional service firm employees to narture client dialogues?
Year of publication: |
2014
|
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Authors: | Fischer, Alban Dominique ; Sieg, Jan Henrik ; Wallin, Martin W. ; Krogh, Georg von |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 5, p. 399-421
|
Subject: | professions service firm | client dialogue | relationship marketing | theory of planned behavior | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry | Unternehmensdienstleistung | Business services | Freie Berufe | Professional services | Verbrauchereinstellung | Consumer attitudes |
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