What is the most important predictor of employees' turnover intention in Chinese call centre : job satisfaction, organisational commitment or career commitment?
Hao Zhou, Lirong R. Long and Yuqing Q. Wang
| Year of publication: |
2009
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|---|---|
| Authors: | Zhou, Hao ; Long, Lirong R. ; Wang, Yuqing Q. |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 12.2009, 2, p. 129-145
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| Subject: | Arbeitsmobilität | Labour mobility | Callcenter | Call centre | Arbeitszufriedenheit | Job satisfaction | Mitarbeiterbindung | Employee retention | China |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003855475