When a dominant certified management standard is replaced : theoretical insights from the American hospital field
Year of publication: |
2023
|
---|---|
Authors: | Melnyk, Steven Alexander ; Ritchie, William J. ; Stark, Eric ; Heavey, Angela |
Published in: |
International journal of operations & production management. - Bingley : Emerald, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 43.2023, 12, p. 2031-2054
|
Subject: | Healthcare | Hospital | Institutional norm | Legitimacy | Quality standards | Krankenhaus | Standardisierung | Standardization | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Institutionenökonomik | Institutional economics | Dienstleistungsqualität | Service quality |
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