When and how sales manager feedback contributes to sales performance : the role of emotional labor and cross-selling
Yuhyung Shin, Won-Moo Hur and Tae Won Moon
| Year of publication: |
2023
|
|---|---|
| Authors: | Shin, Yuhyung ; Hur, Won-Moo ; Moon, Tae Won |
| Published in: |
European journal of marketing. - Bradford : Emerald, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 57.2023, 2, p. 599-625
|
| Subject: | Cross-selling behavior | Emotional labor | Sales manager feedback | Sales performance | Verkaufspersonal | Salespeople | Verkauf | Selling | Emotion | Arbeitsleistung | Job performance | Absatz | Sales | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/EJM-12-2021-0984 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013502597