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Ausgewählte Problemfelder der Marktorientierung : der Einfluss von Dienstleistungen und Topmanagern auf die Innovativität von Unternehmen
Dreher, Sebastian, (2014)
CEO championing of pricing, pricing capabilities and firm performance in industrial firms
Liozu, Stephan M., (2013)
The impact of trust in manager on unethical intention and customer-oriented selling
Schwepker, Charles H. <Jr.>, (2013)
CUSTOMER RELATIONS - Green Retailing: Factors for Success
Capon, Noel, (2010)
Customer-centricity in the executive suite : a taxonomy of top-management-customer interaction roles
Capon, Noel, (2017)
Global customer management programs : how to make them really work