When disclosing the artificial intelligence (AI) technology integration into service delivery backfires : roles of fear of AI, identity threat and existential threat
Yingwei (Wayne) Xu, Gongmei (May) Zhou, Ruiying (Raine) Cai, Dogan Gursoy
| Year of publication: |
2024
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|---|---|
| Authors: | Xu, Yingwei ; Zhou, Gongmei ; Cai, Ruiying ; Gursoy, Dogan |
| Subject: | AI presence | Customers’ acceptance | Existential threat | Fear of AI | Identity threat | Technological singularity | Künstliche Intelligenz | Artificial intelligence | Persönlichkeitspsychologie | Personality psychology | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103829 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015071976