When do product crises hurt business? : a meta-analytic investigation of negative publicity on consumer responses
Year of publication: |
2022
|
---|---|
Authors: | Yang, Zhiyong ; Freling, Traci ; Sun, Sijie ; Richardson-Greenfield, Pam |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 150.2022, p. 102-120
|
Subject: | Brand evaluations | Locus-of-crisis | Meta-analysis | Negative publicity | Power distance | Product crisis | Spillover effect | Uncertainty avoidance | Meta-Analyse | Konsumentenverhalten | Consumer behaviour | Spillover-Effekt | Markenimage | Brand image | Produktivität | Productivity | Krisenmanagement | Crisis management |
-
Are shocks to brands permanent or transient?
Yeung, Matthew C. H., (2012)
-
The effect of the moral failure of a foreign brand on competing brands
Maher, Amro A., (2017)
-
Country image at risk : spillover effects of product-harm crises and the role of trust
Aichner, Thomas, (2021)
- More ...
-
Yang, Zhiyong, (2019)
-
How online product reviews affect retail sales : a meta-analysis
Floyd, Kristopher, (2014)
-
Richardson-Greenfield, Pam, (2024)
- More ...