When does digital matter? : analysing customers' preference for digital processes
Enrico Graupner, Manuel Trenz, Alexander Maedche
| Year of publication: |
2021
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|---|---|
| Authors: | Graupner, Enrico ; Trenz, Manuel ; Mädche, Alexander |
| Published in: |
International journal of electronic business : IJEB. - Olney, Bucks. : Inderscience Enterprises, ISSN 1470-6067, ZDB-ID 2115996-8. - Vol. 16.2021, 2, p. 118-146
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| Subject: | digital services | service stages | process virtualisation theory | PVT | electronic commerce | electronic banking | digitisation | Electronic Commerce | E-commerce | Digitalisierung | Digitization | Electronic Banking | Electronic banking | Digitale Güter | Digital goods | Computerunterstützung | Computerized method | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJEB.2021.115720 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012597989