When does the devil make work? : an empirical study of the impact of workload on worker productivity
Tom Fangyun Tan; Serguei Netessine
| Year of publication: |
2014
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|---|---|
| Authors: | Tan, Tom Fangyun ; Netessine, Serguei |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 60.2014, 6, p. 1574-1593
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| Subject: | econometrics | empirical study on staffing | worker productivity | business analytics | restaurant operations | behavioral operations management | quality/speed trade-off | Arbeitsproduktivität | Labour productivity | Prozessmanagement | Business process management | Gastronomie | Restaurant industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010381858