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Too good to be true? : boundary conditions to the use of downward social comparisons in service recovery
Antonetti, Paolo, (2018)
Does it really hurt? Making sense of varieties of anger
Antonetti, Paolo, (2020)
“I will defend your right to free speech, provided I agree with you” : How social media users react (or not) to online out‐group aggression
Antonetti, Paolo, (2021)