When filling the wait makes it feel longer : a paradigm shift perspective for managing online delay
Weiyin Hong; Traci J. Hess; Andrew M. Hardin
| Year of publication: |
2013
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|---|---|
| Authors: | Hong, Weiyin ; Hess, Traci J. ; Hardin, Andrew M. |
| Published in: |
Management information systems : mis quarterly. - Minneapolis, MN : Carlson School of Management, University of Minnesota, ISSN 0276-7783, ZDB-ID 405089-7. - Vol. 37.2013, 2, p. 383-406
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| Subject: | Online waiting | time perception theory | perceptions of wait | amount of information | visual content | direction of attention | download delay | Wahrnehmung | Perception | Konsumentenverhalten | Consumer behaviour | Warteschlangentheorie | Queueing theory | Online-Handel | Online retailing | Zeit | Time |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009746905