When post hoc explanation knocks : consumer responses to explainable AI recommendations
| Year of publication: |
2024
|
|---|---|
| Authors: | Chen, Changdong ; Tian, Allen Ding ; Jiang, Ruochen |
| Published in: |
Journal of interactive marketing. - London : SAGE, ISSN 1520-6653, ZDB-ID 1501741-2. - Vol. 59.2024, 3, p. 234-250
|
| Subject: | AI recommendations | post hoc explanations | trust | consumer responses | interpretability perceptions | hedonic/utilitarian decision making | Konsumentenverhalten | Consumer behaviour | Vertrauen | Confidence | Personalisierung | Personalization |
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