When waiting to see a doctor is less irritating : understanding patient preferences and choice behavior in appointment scheduling
Nan Liu, Stacey R. Finkelstein, Margaret E. Kruk, David Rosenthal
| Year of publication: |
May 2018
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| Authors: | Liu, Nan ; Finkelstein, Stacey R. ; Kruk, Margaret E. ; Rosenthal, David |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 64.2018, 5, p. 1975-1996
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| Subject: | operations management | consumer choice behavior | appointment scheduling | healthcare management | discrete choice experiment | Diskrete Entscheidung | Discrete choice | Konsumentenverhalten | Consumer behaviour | Gesundheitsversorgung | Health care | Experiment | Scheduling-Verfahren | Scheduling problem | Patienten | Patients | Krankenhaus | Hospital | Ärzte | Physicians | Prozessmanagement | Business process management | Präferenztheorie | Theory of preferences |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2016.2704 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011873915