Where Is Facilities Management Going?

Seeks to evaluate why facilities management is importants hospitality managers. Explores the boundaries of facilities management in the light of developments within the fields of both facilities management and hotels. Considers the potential benefits of facilities management to hotel operating efficiency with respect to: company philosophy/culture; management commitment; staffing/training; cost control and management information; competitor analysis; medium and long‐term planning. Studies the application of facilities management techniques in meeting current trends and future prospects throughout.