Where the twain shall meet? : a study of best practices to resolve retailer-supplier acrimony in post-audit recovery of trade promotion dollars
Year of publication: |
2020
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Authors: | Parvatiyar, Atul ; Moorthy, Janakiraman ; Donthu, Naveen |
Published in: |
Journal of marketing channels : distribution systems, strategy, and management. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7039, ZDB-ID 2112882-0. - Vol. 26.2020, 2, p. 89-107
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Subject: | Buyer-seller relationship | channel conflict | deductions management | post-audit recovery | recovery audit | relationship satisfaction | relationship trust | trade promotions | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Außenwirtschaftsförderung | Trade promotion | Kundenzufriedenheit | Customer satisfaction | Vertriebsweg | Distribution channel |
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