Which TQM Practices Really Matter: An Empirical Investigation
| Year of publication: |
1997
|
|---|---|
| Authors: | Grandzol, John R. ; Gershon, Mark |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 4.1997, 4, p. 43-59
|